Accounts and Features
It's the best way we can think of to give you the opportunity
to learn the benefits of the system. We generate revenue from custom implementations
and eventually from optional subscription upgrades. By using MeetingWizard, you are helping to promote our service to people
and organizations we could not otherwise reach.
To change your email address yourself, click the "My Options" link from the top menu. Under "Account E-mail and Login", click on the "edit" link beside your current
email address. Note that the address you use in your signature file must be changed separately. If you encounter a problem
in changing your email address, please send a message to info3@meetingwizard.com from your old account address indicating
what you want your new account address to be. If your old account is no longer active, send
a message from your new account, but provide the old email address and the password. Most
requested changes are made within 24 hours.
Absolutely not. The long-term success of MeetingWizard is based on the trust
of users. Because of the answer to question 1 above, we want users
to feel comfortable in recommending our service to friends and colleagues. Your good word-of-mouth is worth gold to us.
Not exactly. Outlook Calendar has a scheduling feature but it's based on the sharing of common calendars, using locally installed software on your computer in addition to Microsoft
Exchange running on a central server. The scheduling function is only accessible by users connected to that particular
server. Moreover, there are many scheduling features that Outlook doesn't have that include: proposing multiple times, options to automatically
confirm available times, and many more. We recommend you use whatever calendaring tool you want: Outloook Calendar, Lotus Notes, Palm, etc., but use
MeetingWizard to schedule all of your meetings. A major advantage of MeetingWizard is that it is web-based and always
available through a browser and whatever email service you use. It requires no downloads and no I.T. support and you always have access
to the latest version.
Most people understand the hassles of playing telephone tag, and email can be the same. To organize a meeting or event,
it might seem that it's easy to simply send an email message. But more often than not, you need to know when people are available. For example,
if you're inviting six people, you need to wait for six separate responses, manually collate them, and hope you've got a match, then confirm
with all the details. If you don't get a match, you have to start all over again. Moreover, there's just too much room for confusion and error in this process.
MeetingWizard offers an obvious advantage in that it collates all information and all responses in one place. Another advantage is that
it organizes and standardizes the event information so that important details aren't missed, and users become familiar with a standard
request-response interface. This makes scheduling go much more smoothly which is why MeetingWizard is also effective for sending out
simple announcements even when an RSVP isn't required.
We'd love to list all of the organizations that use MeetingWizard but we can't for privacy reasons. We can tell you that some of our biggest
users are universities and colleges, high-tech project teams, school districts, government offices, legal offices, and non-profit organizations. We find
that the system tends to be introduced through "power users" who test the service and then introduce it into their organization. Also, even though Meeting
Wizard was not originally designed to schedule social events, we find that many users prefer it over other graphics-intensive invitation services because it's clean and
fast without all the annoying ads and pop-up's.
MeetingWizard doesn't provide teleconference services or codes. If your meeting organizer created a meeting request for a teleconference, they would have needed
to make separate arrangements with a teleconference provider and either include those details in the meeting request, or send the details to participants
in a separate e-mail message.
The limit serves to reduce the load on the system, especially during peak periods. It also keeps the interface more manageable for users in terms
of the interface and ability to manage and respond to meeting requests.
We don't currently offer an upgraded service with additional features and options for subscribers, but we may offer it in the future.
Creating and Editing Meeting Requests
Yes. On the table that displays the list of participants and their responses, the organizer can click
on the "view" link to the right of the individual's name, under the column "Individual Options", for a number of options relating to the specific person.
One of these is called "Respond for this person." By clicking on that you will see that same invitation page that your
invite would see, and you can respond on their behalf. This is useful in cases where someone can't access their email and they leave
you a phone message, or for any reason you might want to alter the response on their behalf.
Definitely, there are all kinds of options for editing the details of meetings: adding new times, confirming new times, cancelling, adding
new participants, etc. Since we use MeetingWizard ourselves, we've built in all the kinds of features we've wanted, plus many more that have
been requested by users. If at any point you can't find a feature, please contact us. Give yourself some time to learn the system since a little effort
up front will save you countless hours later.
No, not in the current system. This is due to potential security risks. Given this, attachments will only be a feature for
upgraded accounts in the future. You can use the "Send an e-mail message to everyone on the list" feature to capture email addresses which you
can then cut and paste into a regular email message. You can then add attachments to that message.
We don't currently offer that option but we plan to introduce it in the future
Once you've entered all the meeting details for your new meeting request, on the page titled "Review Meeting Request",
there are several tabs including "Edit" and "Preview". Select "Preview", then select "Customize E-Mail Invitation" at the top
of the invitation preview. Once you've made your changes you will have the opportunity to review your meeting request
before sending.
Since a typo causes the invitation to be undeliverable, you will need to send the meeting request again by going
to "View Meetings", selecting the appropriate meeting, then use the option "Invite one or more additional people". They will
see the same original message which the others received, although you can include a separate brief message for them such as, "Oops,
I made a typo am resending this meeting request."
To delete the entry for incorrect email address, go to "View Meetings" and select the same meeting, then select "view" in the column
entitled "Individual Options" directly to the right of the column of participants. You will be given a number
of options from which you can select "Uninvite/Delete this person".
Go to "View Meetings", then select "View Details & Responses" for the meeting, then select "view" in the column entitled "Individual Options"
directly to the right of the column of participants. You will be given a number of options from which you can select "Send a Reminder". The reminder will go only to this person.
Note also that this reminder will be sent immediately, and is different than the scheduled reminder which you can set to be automatically sent
to everyone prior to a meeting event.
Select "View Meetings" from the top menu, then select "View Details & Responses" for the meeting, then select the trash can icon from the top of the column which you want to
delete. You have an opportunity to confirm that you wish to delete the specific time slot.
It's not possible to "unconfirm" a meeting without confirming it for a new date/time. Normally, you will need to cancel the meeting request
and send a new one. This will minimize confusion for meeting participants. An alternative is to email all of the participants
advising them to disregard the confirmation and to continue responding, after which point you'll confirm the meeting for a new time. We would only suggest
that with a small group since the likelihood of misunderstandings will increase with larger groups.
Select "View Meetings" from the top menu, then select "View Details & Responses" for the meeting. Beneath the meeting details and response
chart are a number of options. Select "Invite more people." Each new invitee will automatically receive the same message as all other participants, but you also
have the option of providing a personalized message just for the additional invitees. (e.g., Sorry I forgot to include you on the original meeting request.)
Select "View Meetings" from the top menu, then select "View Details & Responses" for the meeting. Beneath the meeting details and response
chart are a number of options. Select "Propose more dates/times."
No, not at this time. Each meeting request, regardless of how many date/time options proposed, can result in
only one confirmed date/time.
Select "View Meetings" from the top menu, then select "View Details & Responses" for the meeting. In the participant response chart, select "view" in the column
entitled "Individual Options" directly to the right of the column of participants. You will be given a number
of options from which you can select "Uninvite/Delete this person".
No. A meeting that has been cancelled can not be uncancelled or made active again. You will need to create a new meeting request.
Responding to Meeting Requests
No, an account is not required in order to respond to a meeting request. The invitee simply indicates their availability
and submits the form. A confirmation will appear on the website and the process is complete. After that point users have the
option of leaving the application, exploring it, or registering as a user.
Email Problems
First, confirm your meeting request was sent by going to "View Meetings" to see if it is listed there. If so, there are several reasons why a particular individual may not have received a meeting request:
a) The recipients didn't read the email message or they mistook the message as spam.
Solution: You can resend the meeting request using the reminder option. To minimize
this problem we suggest you use the customization options.
b) The message was caught in a spam filter.
Constantly changing spam filtering technologies present challenges. When filter settings are set too high, they may
filter out legitimate messages. If all messages to a specific domain (e.g., spacecorp.com) are not received, it is
highly likely that it is due to an overly sensitive spam filter. Generally, you will know this is the problem if
meeting request messages to an email address at a different domain (e.g. gmail.com, yahoo.com) are deliverable.
You may want to create a meeting request to specifically test for that.
If this happens, we advise users to contact the appropriate IT support staff at that domain, and advise them of the problem.
System administrators have the option of "whitelisting" or accepting email from specific email servers and IP addresses.
The following is the information they need to do this for MeetingWizard:
Email server domain: edgewebhosting.net
Normal email server IP address range: 69.63.128.0 - 69.63.159.255
Specific email server IP addresses:
69.63.128.226
69.63.128.227
69.63.130.47
69.63.130.48
69.63.131.108
69.63.131.109
69.63.134.111
69.63.134.112
69.63.139.218
69.63.142.132
69.63.153.140 and as a backup:
208.39.184.17
208.39.184.18
208.39.184.104
Contact us if your question is not here.
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